COMPLAINTS OVER DENIED COMPENSATION FOR FLIGHT DELAYS STILL UNRESOLVED FOLLOWING LENGTHY INQUIRY

© Evan Mitsui/CBC The federal Air Passenger Protection Regulations mandate that passengers receive up to $1,000 in compensation for flights that are delayed or cancelled for reasons within an airline's control. But since the rules took effect, a number of travellers say they were still denied compensation for reasons that were either inadequate or unfounded. Nearly two years after launch...

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